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Car Lot

Dealer Services

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Supporting Auto Dealerships in creating successful subprime auto loan transactions.

Services for Dealers
  • How do I find my Account Indentifier and/or get my PayNearMe Smart Link to pay my bill online?
    Your Account Identifier and PayNearMe Smart Link will be texted to you after your loan is onboarded by our Team (prior to your first statement), or it can be found on as a scannable barcode on your loan paperwork. It can also be found on your account statements. Alternately, you can call our team via phone 714-204-0833 and they can send you another text message with your Account Identifier/PayNearMe Smart Link.
  • How can I save my account information to have it easily accessible?
    Once you have your PayNearMe Smart Link (sent to you via text, see “How do I find my Account Indentifier and/or get my PayNearMe Smart Link to pay my bill online?”) you can: - Click the "Add to Wallet" button at the bottom of the dashboard to add to your iPhone (Apple) or google wallet (see image at right). - Add as an icon on your phone home screen in your Safari or Google Chrome app. - Favorite the URL address in your Safari or Google Chrome app. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I pay my bill?
    Select “Make a Payment” and complete the fields in the form (or use this link: https://Sólacceptance.accountportalonline.com/) and select a payment option. For bank account and Mastercard/debit card payments please enter in your account details, review your payment details then enter a payment amount and submit your payment. For cash transactions take the barcode provided and have it scanned at a payment location nearby. Submit your cash payment with the store cashier and take the receipt as proof of payment. There are over 27,000 payment locations nationwide, including 7-Eleven and CVS Pharmacy stores.
  • What are my payment options?
    You can pay your bill with a Mastercard or debit card. Select “Make a Payment” and complete the fields in the form (or use this link: https://Sólacceptance.accountportalonline.com/) You can also pay in person with PayNearMe, and can find a location here. You can remit payment directly to Sól Acceptance via check or money order: Sól Acceptance P.O. 4714 Orange, CA 92863 Do not mail cash! Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I make a cash payment?
    To complete a cash payment with PayNearMe, take the barcode provided and have it scanned at an authorized payment location. The barcode can be displayed on your mobile phone, a printed payment slip or a PayNearMe card. If you do not have a barcode, contact our team for more details. At the payment location, submit your cash payment with the store cashier and take the receipt as proof of payment. There are over 27,000 payment locations nationwide including 7-Eleven and CVS Pharmacy stores. You can also remit payment directly to Sól Acceptance via check or money order: Sól Acceptance P.O. 4714 Orange, CA 92863 Do not mail cash! Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • What is PayNearMe?
    PayNearMe is an electronic payment network that powers real-time bill payments. We have partnered with thousands of billers to allow their customers to pay bills with debit and credit cards, bank accounts and cash at over 27,000 convenient payment locations nationwide. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I know if my payment has been completed?
    After making a payment, your payment is complete and our Team will be notified automatically. Your receipt is proof of payment. Please review it for details pertaining to your payment. If you paid with cash you will receive a printed receipt from the store cashier. You may also receive a digital version sent to your phone or email. If you paid with a debit card, credit card, or bank account, the transaction account characters "PNM", the biller’s name, and business type will appear on your account statement. Contact our team via phone (714-204-0833) or email (CustomerService@SólAcceptance.net) with any questions!
  • Are there fees to make a payment?
    All fees are clearly stated before you complete any payment, but more importantly, there are no hidden fees. Fees vary depending on the payment option and the method of payment. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I look up a payment to view a detailed receipt online? (Cash Only)
    If you made a cash payment and want to view a detailed online receipt, you can look up your payment and receipt details here. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I login to my account?
    Select “Customer Account Access” or use this link, then complete the fields to login to your account. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I find my Account Identifier/Account Number to pay my bill?
    Your Account Identifier and PayNearMe Smart Link will be texted to you after your loan is onboarded by our Team (prior to your first statement), or it can be found on as a scannable barcode on your loan paperwork. It can also be found on your account statements. Alternately, you can call our team via phone 714-204-0833 and they can send you another text message with your Account Identifier/PayNearMe Smart Link.
  • How long is my loan term?
    First, select “Customer Account Access,” or use this link, then complete the fields to login to your account. On your account dashboard when you login, you can see loan term and details. Contact our team via phone (714-204-0833) or email (CustomerService@SólAcceptance.net) with any questions!
  • What are my payment options?
    You can pay your bill with PayNearMe with Mastercard or debit card. You can also pay in person with PayNearMe, and can find a location here. You can remit payment directly to Sól Acceptance via check or money order: Sól Acceptance P.O. 4714 Orange, CA 92863 Do not mail cash! Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How do I access my payment history?
    First, select “Customer Account Access" or use this link, then complete the fields to login to your account. On your account dashboard when you login, you can click on the left menu to see your payment History. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • How do I update my insurance?
    Once you login to your "Customer Account Access," you can upload your change of insurance. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • I can no longer afford my car, what are my alternatives?
    Contact your customer service representative to describe your hardships, the nature of them, and their duration. We will review your exact situation and discuss the alternatives available to you. Contact our team via phone (714-204-0833) or email (CustomerService@SolAcceptance.net) with any questions!
  • How quickly can I get a car?
    While there are special situations, most of our dealers have same-day turnaround.
  • What is the interest rate for your loans?
    Interest rates are market driven and vary by situation. Our customers receive an average interest rate of around 13%, according to our experience. The type of vehicle you’re financing, your credit score and reports, down payment amount, and loan size all go into what interest rate you are able to qualify for. Depending on your credit score, you can qualify for an interest rate from 5% to 20% on an auto loan. A few ways to increase your chances of getting a lower interest rate on your car loan include: Having a cosigner Having a large down payment or trade-in with equity Choosing a newer vehicle
  • Can I buy a new or used car?
    Sól Acceptance works with a team of Dealership that offer attractive financing options for our customers, and generally both new and used cars are available. Our customers tend to have an easier time getting approved for a used car loan because used car prices tend to be lower. That doesn't mean a new or newer car is impossible, you just need to have a larger down payment to support that!
  • Do I have to have a down payment?
    Yes, a down payment is required for an auto loan with Sól Acceptance. The amount required for a down payment varies by each person and their financial situation.
  • Can I refinance through Sól Acceptance?
    No, at this time, Sól Acceptance does not have any refinancing options.
  • Do I have to have car insurance to finance a car?
    To purchase and drive any vehicle in California, you will need to have proof of liability insurance. To finance with Sól (BFC), you must also provide proof of comprehensive auto insurance and maintain that coverage for the duration of your loan, usually with a $500 deductible. Failure to maintain insurance may be cause for repossession of the automobile. If you are having difficulties obtaining comprehensive coverage, ask us about our Collateral Protection alternatives.
  • I’m having a hard time finding comprehensive insurance but I know it’s a requirement of my loan. What can I do?
    You may qualify for our alternative Collateral Protection program. In the event of a total loss car accident, a Collateral Protection Policy will apply up to the current value of the automobile against the outstanding balance. Collateral Protection is for the benefit of the lender, the claim amount will never exceed the outstanding loan balance and will never result in excess funds being sent to the borrower. In the event the loan balance exceeds the current market value of the car, you will need to continue making payments until the loan is repaid, even though the car is no longer operational. Collateral Protection is not liability insurance. You remain legally obligated to provide your own liability insurance
  • Do I have to have a cosigner?
    No, a cosigner isn’t required for an auto loan. Because we work exclusively with individuals with credit challenges, a cosigner may not be necessary for your situation. If you qualify for the other criteria of a subprime car loan individually, generally speaking, you may not need a cosigner to qualify for auto financing through Sól Acceptance.
  • Do I have to have insurance to finance a car?
    To purchase and drive any vehicle in California, you will need to have proof of liability insurance. To finance with Sól (BFC), you must also provide proof of comprehensive auto insurance and maintain that coverage for the duration of your loan, usually with a $500 deductible. Failure to maintain insurance may be cause for repossession of the automobile. If you are having difficulties obtaining comprehensive coverage, ask us about our Collateral Protection alternatives.
  • Do you have the right to repossess my vehicle?
    It is our sincere hope that our customers will satisfy their loans, enjoy the automobiles, and build strong credit in the process. To maintain possession of the automobile, all terms of the contract must be met. If the terms of the loan are not satisfied, we have the right to repossess the vehicle. If you are unable to make your payments or keep comprehensive insurance, reach out to your customer service representative to discuss your options.
  • What do I do if the vehicle I financed is having mechanical issues?
    We are not a shop and do not offer repair services. If you recently purchased the vehicle, consult with the dealership. If you are unable to get assistance through the dealership or a warranty, find a reputable mechanic. If the cost of repairs puts you behind on your loan payments, reach out to your customer service representative to discuss your hardship.
  • Is there a profile for subprime customers?
    There tends to be significant generalizations about applicants with challenged credit history. Anyone can have a challenging season or fall into hard luck with loss or medical issues. A landslide of bills can put individuals in space of constantly trying to repay debts and struggling to get ahead. Anyone can fall on hard times and struggle with making payments on a loan. Subprime lending can help individuals regain financial footing with the right support. There is no 100% predictor of human behavior, but our experience has shown that subprime customers work hard to meet their loan responsibilities and rebuild their credit.

FAQs

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